Privacy Policy

Effective Date: January 20, 2025

Midwest Garage Door Expert (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. By accessing our website or utilizing our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and address when you schedule a service or request information.
Payment Information: Payment details when you make a purchase or use our services (processed securely).
Non-Personal Information: Data such as IP addresses, browser types, and website usage statistics collected through cookies and similar technologies.

2. How We Use Your Information

The information we collect is used to:

Provide, maintain, and improve our services.
Schedule and manage appointments.
Respond to customer inquiries.
Process payments securely.
Send service updates, confirmations, and promotions (if you opt-in).
Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist in service delivery, payment processing, or website management.
Legal Compliance: When required by law or to protect our rights and property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and improve functionality. You can adjust your browser settings to disable cookies; however, some website features may not function properly.

5. Data Security

We take reasonable measures to safeguard your personal information from unauthorized access, loss, or misuse. These measures include secure payment processing, encrypted communications, and restricted access to sensitive data.

6. Your Rights

As an Ohio resident, you have the right to:

Access the personal information we collect about you.
Request corrections or updates to your information.
Opt-out of receiving marketing communications.
Request deletion of your data, subject to legal and contractual obligations.

To exercise your rights, please contact us using the details provided below.

7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and the “Effective Date” will be revised. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

📞 Phone: (513) 960-0021
📧 Email: info@midwestgaragedoor.com

Thank you for trusting Midwest Garage Door Expert with your information. We value your privacy and are committed to protecting it.

Welcome to Midwest Garage Door Expert, where over 15 years of dedication meets a commitment to excellence.

As a family-owned business, we proudly serve Cincinnati and the surrounding areas with a team of 10+ skilled technicians passionate about delivering superior garage door solutions.

From installations to repairs, we ensure your garage doors operate seamlessly and add value to your home or business.